• Registration and Personal Information: 
  • To enjoy the services provided by SolarFlex, customers must register and submit verifiable personal details such as name, house and office addresses, employment information, next of kin details, etc. The customer agrees to provide accurate and up-to-date information during the registration process. 

Payment and Repayment: 

  • Customers are required to make a 50% down payment upon purchase of SolarFlex products. 
  • The remaining balance can be paid off in installments over a period of 3 to 6 months, with the option of weekly or monthly repayments. 
  • Customers are responsible for ensuring timely payments and must adhere to the agreed-upon repayment schedule. 
  • In the event of a missed payment for seven days, the customer is required to return the product to SolarFlex. If the customer refuses to return the product after seven days of late payment, SolarFlex reserves the right to visit the customer’s house or office to retrieve the product. The customer will then have three weeks to pay the remaining balance, as well as any costs incurred in retrieving the product. 
  • If the customer is unable to repay the balance within the given three-week period, SolarFlex may sell the product at a fairly-used rate to recover the outstanding balance and any costs incurred. Any remaining funds after recovery will be refunded to the customer. 

Privacy and Data Protection: 

  • SolarFlex is committed to protecting customer privacy and confidentiality. All personal information provided during registration and subsequent transactions will be handled in accordance with our Privacy Policy. 


Product Warranty and Support: 

  • SolarFlex provides warranties on its products. The warranty period may vary depending on the specific product. Customers are advised to refer to the product documentation or contact our customer service team for detailed warranty information. 
  • In the event of any issues or concerns with the product, customers should contact our customer service team for support. We will strive to address and resolve any product-related issues promptly and efficiently. 

Limited Liability: 

  • SolarFlex shall not be held liable for any damages, losses, or expenses incurred by the customer resulting from the use or misuse of our products or services, except in cases of proven negligence or intentional misconduct. 


Changes to Terms of Use: 

  • SolarFlex reserves the right to modify or update these Terms of Use at any time without prior notice. Customers will be notified of any significant changes to these terms via email or other appropriate means.

By using SolarFlex’s services, customers acknowledge and agree to abide by these Terms of Use. It is recommended to review these terms periodically for any updates or changes.